Trust

Subprocessors used to operate the service.

ChronoVault uses a small number of carefully selected subprocessors to operate the service. The list below is maintained as changes occur. Customers can subscribe to notifications of changes via the form at the bottom of this page.

About this list

Subprocessor changes are communicated to customers via email before the change takes effect. Customers who object to a particular subprocessor can raise their concerns through customer success within the objection window documented in the DPA.

Cloud infrastructure

Cloud infrastructure provider details are available to customers under NDA during procurement. [[TODO: confirm public disclosure policy.]]

Email and notifications

Transactional email for account notifications, invitations, and alerts. [[TODO: specific provider.]]

Analytics

Minimal, privacy-respecting product analytics limited to in-product feature usage. No tracking of customer content. [[TODO: specific provider.]]

Support tooling

Customer support ticketing and knowledge base. [[TODO: specific provider.]]

Need the raw documents?

Customers and prospects under NDA can request our full security, privacy, and compliance documentation through customer success.

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